EXCHANGES
If you purchased an item from kans-care.com and want to exchange it for a different color, size or style, you can do so by returning the item, within 30 days of receiving the shipment, to the address below with a copy of your original receipt and a written explanation of the items you would like. We will ship the new items to the original ship to address at no extra charge. All exchanges are dependent on current stock. Please check availability on kans-care.com or by WhatsApp or emailing kanscarecirebon@gmail.com
RETURNS
Item(s) purchased from kans-care.com must be returned in new, unused condition and must be unopened in order to receive a refund. To return an item(s) from a refund just send it to the address below with a copy of the original invoice and a written explanation of why the item(s) is being returned. A refund will be issued in the original form of payment. Please note that we cannot refund the original shipping charges and all returns are subject to a 5% restocking fee.
All returns and exchanges should be shipped via insured traceable mail in a secure package to the following address:
Kans Care
Jl. Saladara No.18, Karyamulya,
Kesambi, Kota Cirebon,
Jawa Barat 45131
Indonesia
P +6285318002069